Business Systems Analyst

Work base: Truro, Exeter, Bristol, London, Bradford or Remote

Working Hours: Full-Time Monday to Friday

Salary: £50,000 - £55,000 (dependent on experience)

About Kensa Group

At Kensa Group, we are driven by a vision to electrify the transition to sustainable, affordable heating and cooling for all. As the UK’s leading manufacturer and installer of ground source heat pumps, Kensa is pioneering a clean-energy future, connecting people to innovative, fossil-free heating solutions. Supported by a £70 million investment from Octopus Energy and Legal & General Capital, Kensa is accelerating its growth to achieve a goal of 50,000 installations per year by 2030 and help Britain achieve net-zero emissions.

Our mission is clear: to create the best heating and cooling solutions that support a fossil-free world. We believe in making the right choices for people, the planet, and Kensa. Guided by our values, we strive to be the best we can, innovate with purpose, and work as one team to build a future we can all feel proud of.

Why Kensa?

• Impact: Be part of a mission-driven team dedicated to sustainable and affordable heating solutions.
• Innovation: Engage in meaningful projects that contribute directly to the UK’s net-zero carbon targets.
• Values-driven: Work in a supportive, inclusive environment where integrity, respect, and teamwork are valued.

About the Role:

We are searching for a talented Business Systems Analyst to play a pivotal role in transforming our business systems, driving efficiencies, and supporting our journey toward net-zero carbon goals.

As a Business Systems Analyst, you will act as the bridge between business functions, connecting processes and overseeing systems projects from end to end. You will be instrumental in supporting our ERP transformation programme, developing Microsoft PowerBI reports, and analysing data to inform strategic decisions. This is an opportunity to drive significant business change, enabling Kensa’s rapid growth and expanding our impact across the UK.

Your Key Responsibilities:

• Process Improvement - Collaborate with teams to map, analyse, and improve end-to-end business processes, enhancing efficiency and customer experience.
• ERP Transformation Support - Play a key role in Kensa’s ERP systems transformation, leveraging your expertise in Microsoft stack.
• Project Delivery - Plan, document, and deliver improvement projects, ensuring seamless implementation of new processes.
• Documentation & Training - Create as-is/to-be process maps, training materials, and local procedures, and provide training to relevant stakeholders.
• Post-Implementation Validation - Verify new processes to ensure they deliver expected performance.
• Data Analysis - Develop and deliver Power BI reports and Power Apps to inform data-driven decision-making.

Full job description can be found here -> Business Systems Analyst JD - KGL

About You:

We need a self-motivated professional with a proven track record in driving business systems transformation and process improvements, ideally within complex organisations.

• Change & Project Management - Understanding of change management and project methodologies such as PRINCE2 or Agile.
• Process Improvement - Experience with Six Sigma, Kaizen, or other process improvement tools.
• Technical Expertise - Proficiency in Microsoft Power BI, Power Apps, SQL, and developing Proof of Concept (PoC) applications. Familiarity with ERP systems and CRM systems, with the ability to engage software suppliers and advise on best practices.
• Stakeholder Management - Strong communication skills with the ability to engage technical and non-technical audiences.
• Analytical Mindset - Skilled in requirements gathering, data mapping, and translating user needs into actionable solutions.
• Architecture Skills - Ability to advise on systems architecture and integrations, including mapping data between systems and ETL (extract, transform, load) processes.

How will Kensa support you?

• We encourage and support development, including internal and external courses, learning, study, and software, all bespoke to you and your career path.
• Wellbeing: free 24/7 access to an independent and confidential Employee Assistance Programme for you and your immediate family.
• Flexible Working Arrangements: Support for a balanced work-life approach, enabling remote or hybrid work settings.
• 25 days holiday increasing to 30 days (plus bank holidays) for 5+ years’ service.
• Private Health Insurance is available after one year of service.
• Automatic enrolment in our company pension scheme with employer contributions to help you plan for your future.
• Cycle to Work Scheme to help lower your carbon footprint whilst boosting endorphins and your health.
• Team Culture. Join a collaborative and purpose-driven team. Your work will directly support our mission to create sustainable, energy-efficient, and affordable heating and cooling solutions that benefit both people and the planet.

Ready to Apply?

If you’re ready to bring your expertise to a company where innovation, responsibility, and passion drive everything we do, we want to hear from you.

Apply now and become part of our journey towards a cleaner, more sustainable future!