Procurement Officer

Location: Truro, Cornwall (Hybrid)

Contract: Permanent, full-time

Salary: Competitive salary circa £35,000 - £40,000 (dependent on experience)

Join us in making heating better for everyone

Join Kensa, the UK’s leading innovator in ground source heat pump technology, as our new Procurement Officer. Help shape the future of sustainable heating and support our mission to decarbonise heat.

About the Role

In this role, you’ll manage the end-to-end procurement process, ensuring that Kensa works with the right suppliers, the right way. From supplier prequalification and onboarding to ongoing performance governance, you’ll play a central part in the smooth running and continuous improvement of our supply chain.

You’ll work closely with internal stakeholders across Operations, Planning, Finance, R&D, and Quality, as well as external suppliers and subcontractors. This is an ideal opportunity for someone who balances process discipline with relationship-building, and who takes pride in enabling efficient, ethical, and cost-effective procurement.

What you’ll do

Supplier and Subcontractor Governance

• Develop and apply prequalification criteria.
• Carry out evaluations, audits, and ongoing compliance checks.
• Maintain the approved supplier and subcontractor database.

Onboarding and Documentation

• Facilitate the onboarding of new suppliers.
• Ensure documentation, agreements, and records are complete and accurate.
• Provide guidance on company standards and expectations.

Performance Monitoring and Issue Resolution

• Track supplier performance (lead times, delivery, quality).
• Address non-compliance proactively and constructively.
• Maintain accurate audit trails and performance records.

Category Management and Procurement Activities

• Support category strategies to strengthen value and resilience.
• Conduct market research and manage RFQs.
• Assist with implementing contracts and supply agreements.

Relationship and Stakeholder Management

• Build positive relationships with suppliers and subcontractors.
• Act as a primary contact for queries, negotiations, and escalations.
• Collaborate with cross-functional teams to align procurement activity with business needs.

Reporting and Continuous Improvement

• Produce clear reports on supplier performance, risks, and improvement opportunities.
• Analyse procurement data to support decision-making.
• Contribute to initiatives such as supplier rationalisation, inventory reduction, and NPI projects.

What you'll bring

• Experience in procurement, ideally within a manufacturing environment.
• Familiarity with procurement processes, governance, and supplier performance management.
• Ability to interpret MRP messages, manage purchase orders, and maintain accurate ERP data.
• Capable of managing direct and indirect spend, RFQs, and supplier negotiations.
• Comfortable analysing procurement data, creating KPIs, and identifying performance trends.
• Experience in supplier auditing, relationship management, and cross-functional collaboration.
• Understanding of master data management (lead times, MOQs, pricing).
• Exposure to NPI processes or inventory reduction initiatives is welcomed.
• Strong communication, negotiation, and interpersonal skills.
• Highly organised, process-driven, customer-focused, and proactive.
• Confident working with multiple stakeholders and managing priorities effectively.
• A team player who follows tasks through to completion and continuously seeks improvement.

What’s in it for you?

At Kensa, you’ll join a mission-driven team working on solutions that directly impact people, communities, and the planet. We support our colleagues with:

• Growth & Development: Opportunities to stretch your skills through meaningful, collaborative work.
• Wellbeing Support: Free, confidential Employee Assistance Programme for you and your family.
• Flexible Working: Hybrid and office-based options to suit your lifestyle.
• Time Off: 25 days’ holiday plus bank holidays, rising to 30 days with service.
• Health & Security: Private Health Insurance (after one year) and company pension.
• Sustainable Travel: Cycle to Work Scheme to help lower your carbon footprint.
• Community Impact: Paid volunteering days and regular team events.
• Dog-Friendly Offices: Some of our spaces, including HQ, welcome four-legged friends.

Apply now and be part of a team driving the UK’s transition to clean energy.

We welcome applications from all backgrounds and communities. If you need any adjustments during the application process, please let us know, we’re happy to support you.

You’re welcome to include a short cover note (a few paragraphs is plenty) telling us what draws you to Kensa and how your experience aligns with this role but it’s optional, so please apply in the way that suits you best.

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