Supply Chain Administrator

Location: Truro, Cornwall

Contract: 12-Month Fixed-Term Contract

Working Hours: Full-Time, Monday to Friday

Salary: Circa £26,000 - £28,000 (depending on experience)

The UK’s heating system is outdated - costing people and the planet too much. At Kensa, we’re changing that. Since 1999, we’ve been manufacturing and installing affordable, green ground‑source heat pump solutions that support the UK’s transition to net zero. We’re responsible for over half the ground‑source heat pumps installed nationally and are scaling rapidly to meet increasing demand.

Join us on this journey and help deliver heating that’s better for people, for the planet, and for the future.

About the Role

Our Supply Chain (Manufacturing) team is entering an exciting phase as we refresh key processes and introduce improved data‑driven metrics to strengthen supplier quality and performance.

As a Supply Chain Administrator, you’ll play a key role in maintaining accurate and reliable supplier, pricing, and product data, supporting supplier relationships, and enabling smooth purchasing operations. You don’t need previous supply chain experience - just strong organisational skills, attention to detail, and a willingness to learn. Your contribution will directly support Kensa’s continued growth and innovation.

What you’ll be doing

• Manage the Supply Chain shared inbox and support day‑to‑day administrative tasks.

• Maintain accurate and up‑to‑date product, pricing, and supplier data across systems.

• Monitor overdue and outstanding purchase orders and follow up where required.

• Help maintain clear and well‑organised digital records to support smooth workflow across the team.

• Support supplier onboarding and coordinate with active suppliers in a professional and friendly manner.

• Assist with supplier communication to help resolve simple queries promptly.

• Resolve invoice queries in collaboration with the Finance team.

• Support continuous improvement projects and the standardisation of supply chain processes.

• Provide general administrative and operational support to the wider team while upholding confidentiality and health & safety standards.

You'll be part of a busy but supportive team environment, where communication and collaboration are key.

What you’ll bring

• Good attention to detail and the ability to work with data confidently.

• Proficiency in Microsoft Office and Outlook.

• Ability to work effectively toward weekly and monthly targets.

• A collaborative approach and openness to feedback and learning.

• Strong organisational skills, with the ability to balance multiple tasks in a calm and effective way.

Full training will be provided, and you’ll be supported by experienced team members as you grow into the role.

What’s in it for you?

At Kensa, you’ll join a mission-driven team working on solutions that directly impact people, communities, and the planet. You’ll work in a supportive, forward-thinking environment where innovation and sustainability guide everything we do.

We support our colleagues with:

• Growth & Development: Opportunities to stretch your skills through meaningful, collaborative work.

• Wellbeing Support: Free, confidential Employee Assistance Programme for you and your family.

• Time Off: 25 days’ holiday plus bank holidays, rising to 30 days with service.

• Health & Security: Private Health Insurance (after one year) and company pension.

• Community Impact: Paid volunteering days.

• Dog-Friendly Offices: Some of our spaces, including HQ, welcome four-legged friends.

If you’re looking for a role where you can make a real impact in a purpose-driven organisation, we’d love to hear from you.

We welcome applications from all backgrounds and communities. If you need any adjustments during the application process, please let us know, we’re happy to support you.

You’re welcome to include a short cover note (a few paragraphs is plenty) telling us what draws you to Kensa and how your experience aligns with this role but it’s completely optional, Apply in the way that suits you best.

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